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Orlando, FL - Coleman
Technologies, Inc. announced today it has renewed Gold
Certification from Cisco Systems, Inc. The Cisco Channel
Partner Program provides CTI with the resource framework to
develop an expertise to sell, plan, design, implement and
operate Cisco networking solutions. To earn Gold
Certification Coleman Technologies had to meet or surpass
the stringent personnel, training, customer satisfaction,
specialization and post sales support requirements set forth
by Cisco.
“The purpose of our Channel
Partner Program is to help channel partners succeed in the
next market evolution of value-based business models,” said
Paul Mountford, vice president, Worldwide Channels for Cisco
Systems. “With specializations in VPN/Security,
Wireless LAN and IP/Telephony, Coleman Technologies has
secured the training, skills and knowledge to play a pivotal
role in accelerating the adoption of these Cisco solutions.”
The Cisco
Channel Partner Program offers its certified channel
partners state-of-the-art technical as well as sales
training. Gold Certified Partners are recognized and
rewarded for having some of the industry’s best trained
network technicians who are capable of achieving and
demonstrating the highest level of expertise in planning,
designing, implementing and supporting Cisco network
solutions. This well trained team of network
technicians is audited annually to make sure they are
consistently delivering industry-leading support and
maintaining the rigorous Cisco standards for network
expertise and support capabilities.
As a Cisco Gold Certified
Channel Partner, Coleman Technologies enjoys several
benefits, most notably, access to the latest Cisco customer
satisfaction tool, PAL (Partner Access On-Line). The new
PAL tool is based on the same technology Cisco uses to
monitor and improve its own customer satisfaction. Other
benefits include, increased access to the Cisco technical
support teams as well as access to password protected Web
sites with real-time product and training information.
Cisco Gold Certified Partners
provide 24x7 technical service with one-hour response time
for problem resolution and four-hour onsite response
capabilities. These rigorous support requirements highlight
CTI’s commitment to ensuring its customers that its
strategic business network is fully supported.
About Coleman Technologies, Inc.
Coleman Technologies, Inc. is an
employee owned business founded in 1995 to provide computer
networking and Internet services building on corporate and
employee experience in aerospace systems engineering
services. By building on the rigors of aerospace systems
engineering, CTI provides a differentiated level of service
over its competitors. CTI’s corporate offices are in
Orlando Florida and we currently employ over 100
individuals. CTI also has offices in Jacksonville, Ft.
Lauderdale, Tampa, Nashville, Huntsville, Virginia, and
supports projects in other cities as well.
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